Goals and Metrics: CITES
Criteria Evaluation
The following is a summary of goals and metrics for CITES.
To view metrics, data, and targets visit this page.
Goals | Initiatives | Metrics |
---|---|---|
1. World-class networking to support scholarship and innovation |
|
The number of 10Gbps connections (ie, buildings, data centers, researchers) |
The utilization growth of wireless with the peak concurrent wireless users | ||
2. Reliable infrastructure and foundation for mobile services |
|
% of campus academic and administrative space (measured in net assignable sq. ft.) that has wireless Internet service |
Number of unique users on Illinois Compass Mobile Learn | ||
3. Excellent foundations for campus IT services |
|
Annual cost savings generated from CITES WebStore Services: software licensing distribution, eText and Training |
Percentage of campus departments using CITES supported EPM services | ||
Total number of active endpoints managed using CITES supported EPM services. | ||
Number of campus units utilizing Data Center Shared spaces | ||
Number of U's/Racks of servers/equipment housed in Shared Data Center Spaces | ||
Reduction in the TOTAL number of campus server rooms (# of rooms and sq ft). | ||
Current number of exchange mailboxes | ||
Current number of messages in exchange | ||
Minutes of voice service (12 month total) | ||
Number of active lync users (12 month average) | ||
Number of phone calls (12 month total) | ||
Storage used in support of CITES Services | ||
Number of University-related off-campus sites (campus offices) connected via UC2B | ||
Number of student accounts in Google Apps @ Illinois | ||
Number of U of I Box accounts | ||
4. Support of innovation in research |
|
Amount of network bandwidth available to researchers (local and to external research entities) |
Number of researchers making use of CARNE | ||
5. Support of innovation in teaching |
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% of general assignment classrooms with digital technology in place |
Number of general assignment flexible learning spaces | ||
Number of unique student users enrolled for fall semester | ||
6. Trusted IT leadership, collaboration, and partnership |
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Averaged survey responses from campus academic leaders, IT leaders, and IT technical staff. |
Number of events CITES participates in that provide training and professional growth opportunities for IT staff. | ||
Student and faculty satisfaction as measured by surveys and other data gathering exercises | ||
7. Support of innovation in extension and outreach |
|
Number of email accounts for Illinois graduates |
Number of non-system affiliates | ||
8. Inclusive work environment |
|
Academic Professionals - % from underrepresented groups |
Academic Professionals - % women | ||
Civil Service Staff - % from underrepresented groups | ||
Civil Service Staff - % women |