Goals and Metrics: Campus Information Technology (Campus IT)

Criteria Evaluation

The following is a summary of goals and metrics for Campus IT.
To view metrics, data, and targets visit this page.

Goals Initiatives Metrics

1. Use IT to build a competitive research advantage for all faculty, researchers, students, and graduates

  • Complete and implement a data stewardship plan that at least meets the criteria set by NSF and provides researchers and services needed to publish archival datasets

  • Implement a suite of sensitive data services providing compliance with HIPAA, NSF, and other legal and federal agency requirements and an officer to oversee compliance

  • Produce a cyberinfrastructure plan that includes an isolated, secure research network designed for shipping massive datasets between collaborators

  • Provide researchers with access to petabyte-level storage and teraflop-level processing

  • Facilitate outside research collaborators access to IT resources

  • Create a research initiative in data-driven scholarship by coordinating silos of established leadership in individual areas of data analysis

  • Develop mechanisms to more strongly support undergraduate research and engagement experiences

  • Strengthen IT sustainability practices that will impact research information, research IT infrastructure and data management

  • Develop a technology portal for researchers

  • Develop methods to encourage faculty and researcher partnerships with IT professionals on innovative projects

  • Complete and implement a data stewardship plan that at least meets the criteria set by NSF and provides researchers and services needed to publish archival datasets

  • Implement a suite of sensitive data services providing compliance with HIPAA, NSF, and other legal and federal agency requirements and an officer to oversee compliance
  • Produce a cyberinfrastructure plan that includes an isolated, secure research network designed for shipping massive datasets between collaborators

  • Provide researchers with access to petabyte-level storage and teraflop-level processing

  • Facilitate outside research collaborators access to IT resources

  • Create a research initiative in data-driven scholarship by coordinating silos of established leadership in individual areas of data analysis

  • Develop mechanisms to more strongly support undergraduate research and engagement experiences

  • Strengthen IT sustainability practices that will impact research information, research IT infrastructure and data management

  • Develop a technology portal for researchers

  • Develop methods to encourage faculty and researcher partnerships with IT professionals on innovative projects
Number of outside research collaborators with access to Illinois' IT resources
Amount of storage available to researchers
Percentage and number of research initiatives hosted on Illinois IT resources versus those of a collaborator?s campus or a third party
Amount of processing available to researchers
Sponsored research dollars allocated to big data research
Level of implementation of a research data service
Percentage of research data available in archival storage
Development of a data stewardship plan
Creation of a cyberinfrastructure plan
 

2. Enhance the student learning environment to improve outcomes

  • Redesign classroom space and technology to accommodate more interactive teaching styles and blended learning

  • Transform access to class resource materials to meet student needs

  • Focus efforts to strengthen digital literacy skills in our students through General Education, research, and engagement experiences

  • Provide assessment tools to support learning and evaluate student outcomes

  • Provide ability to connect personal devices in the classroom

  • Leverage community networking improvements developed through the UC2B project so that local students can fully participate in flipped or blended classes from off-campus apartments and residences

  • Promote the Illinois Experience, one that uses the most innovative teaching technologies and techniques, to prospective students
Average time to degree (undergraduate and graduate level)
Development of new types of teaching spaces
Percentage of students using personal devices for class work
Average cost to obtain/access class resource materials

Enrollment within courses aimed at building digital fluency

3. Develop infrastructure to create and support online and innovative learning

  • Create collaboration environments to assist faculty and students

  • Streamline registering for courses in a variety of modalities and combining different kinds of learning experiences in the context of an overall degree program

  • Develop and deploy the IT infrastructure needed to incorporate 21st century instructional technologies into learning spaces

  • Create a new physical space on campus for faculty and staff that provides hands-on support for exploring how best to use innovative technology to enhance teaching and learning

  • Create and support instructional tools that enable a full range of pedagogical approaches and flexibility in responding to students' needs
  • Provide content creation, delivery services and infrastructure for new and evolving instructional systems

  • Incorporate principles of universal design in the creation of online instructional content and online to create optimal learning environments to ensure equal access

  • Develop a common set of terminology and messaging about the online/blended experiences at Illinois

  • Establish a campus level system for cataloging, storing and reusing multimedia elements for teaching and Public Affairs

  • Establish a consistent and predictable revenue model that can return resources to units to incentivize and support innovation

  • Use student expertise/insights to develop IT services for student and others' use

  • Create a framework and process to manage student-developed IT services
Percentage of students taking online, blended, or flipped courses
Percentage of classrooms with technology
Percentage of instructional units that are from online, blended, or flipped courses
Number of instructional units from online courses from non-residential students
Number of instructional units delivered via MOOCs
Enrollment within courses aimed at building an understanding of digital technologies integrated with disciplinary and professional development
Percentage of projects that meaningfully include universal design principles as an item on the project plan
Number of learning spaces with mobile connectivity sufficient to meet learning needs
Percentage of faculty teaching an online, blended, or flipped course
Revenue generated from online courses

4. Leverage technology to support our public engagement mission

  • Use IT to develop a "second generation" engagement clearinghouse with a recommendation engine that would prioritize/suggest/highlight engagement opportunities for students, faculty, and staff by inviting public partners and citizens to identify important needs or high priority issues and possible funding alternatives

  • Grant public partners access to appropriate IT resources

  • Use IT to create a revolutionary suite of IT services and engagement spaces providing faculty, students, and public partners with the ability to experiment with new methods of innovative public engagement

  • Make existing engagement resources and opportunities highly visible where people congregate, work, or search for information, and do so across multiple communication platforms

  • Develop a common IT framework for identifying and tracking engagement efforts by faculty, staff, and students that would be part of annual reviews, promotion and tenure, department and college reporting, and research on engagement activities and outcomes

  • Explore how online learning technologies, such as MOOCs, could enhance engagement
Number of platforms and services that people and organizations outside the university can use easily as if they were present on the campus
Number of platforms and services that people and organizations outside the university can use easily as if they were present on the campus
Number of platforms and services that people and organizations outside the university can use easily as if they were present on the campus
Number of faculty and staff who are aware of what Extension offers
Number of trainings done to show faculty how to implement engagement and Extension
Number of visible engagement resources and opportunities across multiple communication platforms (web sites, email, etc.)

5. Streamline the user experience

  • Create a streamlined IT onboarding process for students, faculty, and staff

  • Develop more-integrated campus-wide IT support capabilities

  • Reduce the number of logins and passwords required

  • Integrate student learning experiences in a more coherent manner

  • Provide better integration and interoperability between local IT systems and centralized systems

  • Support elevating and migrating services developed in colleges and departments into campus level services when appropriate

  • Streamline IT administrative systems to make them more intuitive, user-friendly, and effective

  • Create mobile access to information and applications that allow faculty, students, and staff to perform work from anywhere

  • Identify the range, processes, scope, and resources required to maximize the application of universal design in the planning, procurement and deployment of IT resources and to ensure compliance with federal and state accessibility statutes when ad hoc accommodations are required for inaccessible IT attributes/ functions

  • Use IT to reduce the barriers that arise due to disabilities and deliver inclusive, usable, accessible IT services throughout all aspects of the University

  • Enable faculty to purchase and use 3rd party tools they need for research, engagement, or instruction, while maintaining compliance and financial obligations

  • Strengthen communication related to the IT services and resources available
Number of logins and passwords required
Development of a single student portal
Number of redundant "shadow systems" across campus
Development of mobile applications that enable work to be conducted anywhere
Proportion of systems that are accessibility compliant
Annual cost of IT services to end users
Number of IT resources that have been verified to meet current accessibility and security statutes
Number of contracts that contain language mandating timely process remediation for accessibility issues

8. Inclusive work environment

  • Increase the number of women Academic Professionals

  • Increase the number Civil Service Staff from underrepresented groups

  • Crease the number of women Civil Service Staff

Academic Professionals - % from underrepresented groups
Academic Professionals - % women
Civil Service Staff - % from underrepresented groups
Civil Service Staff - % women